Heya gang!
Australian users who are upset about the changes, there is something you can do!
Check your libraries and confirm that none of your purchases have been removed or made inaccessible. Do this periodically over the next few days as the purge is ongoing. If they have, and/or you can no longer download them, you should submit a complaint to the Australian Competition and Consumer Commission via this form: https://www.accc.gov.au/about-us/contact-us-or-report-an-issue
Good evidence to include:
- Purchase receipt
- Page of removed product
- Screenshot of library
Similarly, if they are refusing to pay you for your products, it could be worth filing a similar report, as you too are a customer of their service!
If you are unable to access a product you have paid for, and Itch has not provided you with a commensurate refund, they have violated your rights as a consumer. DO THIS NOW!!! These complaints can be made anonymously, but if you can provide a name and contact then that is even more ideal, as you can further follow up/be followed up with by the regulators!
Take care, and godspeed to all impacted!