In one of the random events, there is a famine in one of the servants hometown. 

You get exactly two options: 

- Give 20 Grain (You actually need to have it)

- *Burn the letter*

I'd like to request for either a third option like comforting them, or turning the 20 grain thing in a 2 day delivery quest, since the text suggest cruelty and players get forced into it merely by not having a resource that gets consumed passively. :/