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Support requires registering with Google?

A topic by Fafhred created Jan 02, 2026 Views: 250 Replies: 10
Viewing posts 1 to 2

OK, I found a bug and wanted to report it.

Followed the link and arrived on a Google Docs page, which first required a sign-in.

That in turn required that I register with Google. No way, no how.

I hold my privacy precious, NEVER registered to sites which want your details, and never will.

Never registered with Facebook, Google, nor the others which copied them later.

So I will post the bugs I found here instead.

---------------------

This one is about the Clan Boss

Day 1 to 4 allow an apparent random number of ships selected.

This time around, the highest was Day 3 which offered me a selection of enough ships to get a full complement, resultinf in score 17M

But Day 4 only showed 2 ships selectable, resulting in only 3583K

Doesn't make any sense...

Developer

Hi. You can share a bug to our email support@entropy-games.com or to one of our social media accounts (Facebook/Discord). We need screenshots and your game ID, otherwise we won't be able to check this bug.

Ok, so I did just that, a bit over a week ago (by email, since as I had stated before, I do not use Discord or any SNS).

Haven't received any reply so far...

Developer

This is impossible. We currently have no unanswered messages in our inbox. Please provide your email address, name, or the date you wrote.

Copy here straight from my mail:

How to close Personal Chat?

  • From: fafhred@gmx.com 2/12/2026 at 8:07 PM
  • To: support@entropy-games.com


Hi, I have been learning the game by myself and progressing steadily, but I have an issue with some players trying to tell me to do it their way, insisting, and not accepting that I want to learn the game on my own.
 
I have several decades of gaming experience, and I am NOT interested in rushing to end game, which they cannot understand.
 
I tried various things, but couldn't delete the conversations they started.
If the feature does not exist, it need to be added...
 
 
Fafhred, player ID 7E95AE57232E710E
 

Developer

Hi, we're sorry. Your email went to spam. We've replied.

Such unhelpfull answer (Hello. You can block a user.) that I will answer here:

HOW?

no such feature visible...

Developer

It's very simple. Click on the user's nickname and then click on the icon that looks like a block/stop signal. Then confirm.

I already tried that before.

There are 2 small icons, neither of which has a tooltip or look  "like a block/stop signal"

1 look like a ! in a circle, the other look like an 'end limitations' road sign.

Playing on smartphone, if it is different on others plaftforms.

But I drew my conclusion from this reluctant support....

Developer

You've tried this before. What exactly?

Click the image that looks like a "end limitations road sign" and block the user. That's all.

Too late.