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Troubleshooting & Help Sticky

A topic by MCheca created 14 days ago Views: 67 Replies: 2
Viewing posts 1 to 2
Host

If you need any help or run into any issues, feel free to ask here! Whether it's a problem with your Qwen voucher, questions about using Qwen, or anything related to the development of your game, we'll do our best to help you out.

Do I have to set up a billing payment method to use this voucher?

Host

Just got this answer from Qwen team:


"Unfortunately, yes. According to Qwen Cloud’s policy, participants need to set up a payment method before they can use the voucher. Please remind them to keep an eye on their usage to avoid any unexpected charges.


Every new Qwen Cloud user also receives 1 million free tokens, so they can use the free quota first."