As the title says, I am unable to download it, it simply will not allow me, whenever I click on the blue button that very much says "download", it does not download and I am looking at my screen wondering what has possibly happened. I am horribly distraught and disturbed at this, I want my tix back.

Did you checked the files Explorer? The game can be downloaded already

Yes, I sound like your didn't ask, but just trying to help you