After extracted the zip file and clicked Mount maker the app opens for 2-3 seconds and then closes.
Mount Maker defaults to DirectX 12 (but should switch), and also requires Microsoft C++ redistributable. It looks like your processor has an integrated graphics chip that only supports DX11 so that may be an issue.
I would recommend downloading the latest Microsoft C++ in case you don't already have it installed (uncommon, but possible)
https://aka.ms/vc14/vc_redist.x64.exe (this is a direct link to microsoft's download for the installer) https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=ms... (this link is for the info page in case you are unsure of direct download links) |
Could you do me a favor?
Immediately after Mount Maker closes, press Windows + R and paste:
%USERPROFILE%\AppData\LocalLow\Mistline Media\Mount Maker
This will open a folder with crash and user logs. Please email the Player.log to info@mistlinemedia.com, along with your Windows version, whether you downloaded the demo or full version, and whether you see the Unity logo, terms screen, or main interface before it closes. If that folder or log doesn’t exist, please let me know.
In the meantime, I will try a quick fix forcing DirectX 11 on startup
you can also chat with me directly on instagram @fpvmountmaker or on facebook Nate Harms (profile picture is of me posing awkwardly in front of a grafitti wall), if those options are easier.
I received your log, Thank you! based on diagnostics, it crashed while trying to load up the C++ Redist, yours exists but is out of date. Please update through the microsoft link I posted above. Let me know if that fixes it, or if you still have issues.
https://download.visualstudio.microsoft.com/download/pr/ebdab8e5-1d7b-4d9f-a11b-...
If still crashing after updating the c++ redist, please send me another player.log