This is fun, I haven't played an adventure genre like that in a long time. Good work!

I think you've made some really cool design choices here!  I really like the neon nightscape setting you've created.  The main character, the bellhop, and the mean thugs look really good!  The whole game has this relaxing point-and-click adventure vibe about it.  The game loop does need a little more fleshing out, but I think you've done a good job creating a cohesive setting that evokes a particular feeling.   Well done!

The game could've definitely had more polish. Walking between locations is slow and the map is a little too big and enemies can hit you from off screen. There's definitely something here and some little changes would go a long way. Adding some more dialogue could've also helped the story, it mostly felt like fetch quests.

It seems like you spent a lot of time making a bunch of content, I would have liked to see a little smaller of a world with a smaller quest with a little more time for polish

Enjoyment: I had fun playing through the game, but would love some changes in gameplay mechanics (see below).

Gameplay: Controls were solid, except for the staircase which felt a bit cumbersome to maneuver - funnily in our last gamejam, we implemented a similar style of staircase, so I know the struggle of implementing it. I had one minor and one major problem with the combat. The minor problem was the hit direction being where i clicked, which in itself would not be a problem, if (Major problem) the scene-transitions wouldnt be at the end of the clickable window. Especially as sometimes a thug would be still at the current stage with 1-2px, making the melee combat very difficult.

Innovation: Nothing really new - but since its only chapter one, theres lots of room for new innovative magic.

Theme: Combining the arcane mysteries in a otherwise "normal" city hits the theme.

Visuals: Overall good job on the assets, only thing i found rather irretating, were the colored strips. I every time I look at it, I'm not sure whether it wants to be a platform or just decor.

Audio: Nice soundtrack, would have loved some sound effects.