What platform are you playing it on, are you in the latest version, did you get the game from here? Need more info in anyone is gonna be able
my platform is windoss pc yes i am on the latest version i got the game form here
You don't get an error message of any kind? Have you extracted he game files from the zip folder?
If possible, can you jump on the discord in the help chat, this would go way quicker on there
