Can you move the ui slider a bit up in the settings? It's too far down so mobile players cant reach it and so they cant even play the game. You could reach the ui slider in the last version so you could play it on mobile then.
If possible could you post a visual for reference? I’ll see what I can do to fix it.
You can't screenshot the game because of security policies. Try going into the game on phone and you'll see what we mean.