I am going to be charitable here. I understand it must be difficult and time consuming to juggle multiple projects at the same time and satisfy everyone, its not going to happen and you can only do the best that you can. I also understand how difficult it is to be the middleman who has to bridge the gap between the developer(s) and the audience in forums and discord, it's a big task. However, please don't minimize what my post is about.
1) A common response for people asking for more frequent or substantive updates is that "the game is free bro, stop crying." The screenshot is to demonstrate that many supporters of this game have financially supported this project AND ArvusGames generally, that is something you admit yourself.
2) My criticism is that on the creator's side there has been very poor communication regarding release dates, updates, and timeline related goals for Starmaker, that is just a matter of fact. You're response is that Kal is disorganized and is 'biting off more than they can chew' development wise. Again, I understand and hear you, but that is 100% self imposed. Nobody forced an April release date, for 1.9, nobody forced multiple games to be developed at the same time, every timeline and development decision is on the creator's side, not the supporters.
3) Thank you for acknowledging that communication hasn't been the best, and you are right, it has not been complete radio silence and progress has been shown.
Again, no ill will towards you or the developer(s). All that I and a lot of the community ask is for more transparent and straightforward communication. If there is a delay, just say so. If there is a higher priority fix on another game, say so. That is literally 10x better than the "i can't give more info" "It's still around x %" "it's coming out soon". You'd be surprised how many people would be content and still supportive with just that.