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(1 edit)

Hello I would like to inform you that the black screen error is still coming after the update like everything is working fine but whenever Animation start's screen gets black characters voice and sound effects are coming but only the screen gets black and after animation ends the screen come back I am using Android 10 so it might have something to with old Android. as you mentioned in the log that this glitch is fixed I reinstalled the game but it's still occuring 🥀

Thank you for letting me know! This is a tricky problem because I'm unable to reproduce it on my end. The videos in the game are  1080p60fps, can you tell me if your device is 720p or 30fps? 

I'll continue to investigate! 

Yup 60 fps might be the problem cuz my device can handle 1080p but can't handle 60 fps. If it is the problem then you should add a option in the settings to switch the animation quality to lower or that the quality will adjust according to the device Automatically btw appreciate it that you replied ♥️