Played the first night twice. Both times I ended up near the same place (till around 66,000 yen, reputation sliding from 3.00 to about 2.5) and the morning diary told me exactly why: Aiko fumbling the warm sake for the same guest twice because she was tired, onsen soaks where nobody came, and one guest giving up at the desk at 02:00. That diary is the strongest part, it turns a pile of 10-minute turns into a story of what went wrong. The between-nights shop (manual, copper boiler, lanterns, hiring Ren) gives clear choices. I didn't get far enough into the watch log and ledger to catch the liar, so I can't speak to the mystery yet. Played on a Galaxy S25 in Chrome; on a phone it's a long scroll between the requests and the End turn button.