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Devlogs stuck in moderation review queue for 30+ days (New Dev)

A topic by TheMelancholyDev created 5 days ago Views: 114 Replies: 3
Viewing posts 1 to 3
(1 edit)

Hello,
I am a new developer on itch.io and recently released my first game. I went to post a couple of devlogs to update my community, but both posts were unfortunately flagged and sent to the manual moderation queue.
They have currently been stuck in review for 30+

 days. I have reached out via email support twice but haven't received a response yet, so I wanted to politely ask for a moderator's help here.
I have a very large update ready for my game and would love to use the devlog feature to announce it to my players. Could a moderator please look into my account or help clear the pending posts?
My itch.io URL: https://themelancholydev.itch.io/beat-the-quiz-master-demo
Thank you so much for your time and help!

(+1)

Devlogs from new accounts getting held for manual review comes up a lot on this board, and it's usually an automatic spam check on accounts without much history rather than something wrong with your posts. Thirty days is on the long end, but judging by the other unanswered ticket threads here, support seems pretty backed up right now.

I'd leave both pending devlogs where they are instead of deleting and reposting them, since a fresh copy will most likely land back in the same queue. If you want the big update out before they clear, you could put the patch notes in your game page's description for now so players still see them. Hope they get approved soon, it's rough having your first update ready and stuck waiting.

Thanks for the advice. Guess I'll just have to keep waiting. I'll put the patch notes in the description and upload the update anyway. 

Hello everyone!

Could you please help us? We’re trying to customize our page but we don’t know how to do it. Any help would be appreciated. Thanks!