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Payout stuck after 17 days

A topic by Dark Tether Games created Mar 17, 2025 Views: 961 Replies: 15
Viewing posts 1 to 4

As the title says, I’ve been waiting over 17 days for the payout to arrive, this is completely unacceptable.


You ignore my support tickets, you ignore my requests, I want to know what is going on :(

Moderator

Please read the rules of this category, they tell you what to do.

Yeah they contacted me a couple of hours after posting this thread, thanks

it's been 11 days for me,what should I do?

Nothing. The normal time is usually two weeks, and it can be longer if it's your first payment.

By the way, the staff doesn't answer this forum, so the above case sounds more like a coincidence to me, since it's within the normal timeframe for a payment process.

 It's my 3rd payment.  But for my two payment. It took 10 days to getting receive payment.

(+1)

You were lucky. My last payment took about 17 days (I'm not complaining, I'm just sharing the information.), and reading the forum, 14 days is more or less the normal wait time.

Your payment will most likely go out within the week, regardless of whether you contact support or not.

If you want to know what to do, the process is to contact support and share the ticket number here. The forum isn't answered by support, but by the community. So there's not much else you can do.

(+1)

well, I created a Post in here. A mod replied,He told me to "read rules" I did. And I post a support mail to itch.io. we will wait and see

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How many days did it take to get the first payment?

10 days. But this one took 13 days,I got it today

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It's been 12 days and I haven't received payment. My first payment

The wait time for payment doesn't matter if it's your first time or your hundredth.

The wait time depends on how busy the staff is, if there's anything in your payments that needs additional verification, or if the company verifying the tax interview was delayed, etc.

If you search the forum, 14 days is more or less the normal wait time. It could be sooner or it could be a little later, but it's more or less the normal wait range.

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It says 7-12 days, my friend.
(1 edit)

The officially reported timeframes can't always be met, as you'll see frequently on the forum.

But anyway, I wasn't here to argue, just to summarize the information I see more or less every day on this forum, so it might be helpful to you. But if you know more, I'll leave it up to you.

10 days? 14days? I have been waiting for more than 60+ days and no response from support at my email or spam after sending multiple mails...

Moderator

As noted above, please read the rules of this category. They tell you what to do. And next time please make your own topic. I could have missed your post.

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.