Community support is a thing in a lot of places, because members of the community can help with a lot of things. For example how to use the site, details about organizing a jam and stuff like that. There's no list of questions you can ask because there's an infinite number of them! The problem is that a lot of people insist on asking exactly those questions the community can't help with, and do so repeatedly even after being told. That just wastes everyone's time and pushes more useful topics off the first page.