I can tell a lot of effort went into this game. First a disclaimer, I have to admit this is not my kind of game, but I tried my best to at least understand what to do. The instructions are helpful, as it helped me understand what was important to solve the case, and what was considered as random fun with 90s machine (which is fun to explore, and love the interpretation of the theme.)
The program to submit the case details helped me understand if I was doing the right thing or not, but I had to use hints along the way. I think there are tons of features to explore in this game, good work