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Customer Service's itch.io pageResults
| Criteria | Rank | Score* | Raw Score |
| Audio | #937 | 3.200 | 3.200 |
| Visuals | #1355 | 3.240 | 3.240 |
| Seriousness | #1525 | 3.200 | 3.200 |
| Overall | #1657 | 2.960 | 2.960 |
| Enjoyment | #1957 | 2.600 | 2.600 |
| Creativity & Theme | #2469 | 2.560 | 2.560 |
Ranked from 25 ratings. Score is adjusted from raw score by the median number of ratings per game in the jam.
Game Engine
Unity
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Comments
I'm going to be honest. My experience with your game was kinda ruined by the wonky collision on the Vending machine. I died on the final day because the vending machine kept registering me as opening the dairy cooler. That was infuriating to me and I couldn't bring myself to try again. That being said, I did like having to learn the location of the items in the store. They are organized in a logical way so that they aren't too hard to learn. I did enjoy this game except for the wonky vending machine hitbox. Unfortunately that is so vital to the game's function that it sullied my whole experience.
Thanks for trying it out !!
Yeah Collision is something i need to work, the bounding box inside engine looks fine but during my playtest too i faced the issue so i guess i need to figure it out how things are going wrong here .
cool idea! it was really difficult getting around to the vending machine and back :( maybe placing it directly in the middle or removing some collisions wld help a lot
it wld also be better if i knew where each item was for the normal items, i had to click through everything to try to find potatoes, and i still didnt manage to so i lost the first time D:
Hey! Thanks for trying
Yeah things could have been better will keep in mind next time !!
Cool concept! It would be nice if the player character moved a bit faster and the collision didn't work for the vending machine so I couldn't open it most of the time. I would have also been cool to see maybe so cooler things done with the audio.
Thanks for trying it out !
Fun game idea, running and having to get items is a cool idea. Some of the collision was a little jank and I couldn't get into the vending machine most the time. Other than that fun little game witha pretty cool idea!
Thanks for trying it out!!
Yeah the collision could have been better, will keep that in mind next time!!
This is a cute game, with a really good idea. I felt like it was a little difficult to make it to the customer and back to the vending machine on time but maybe that's just me. Also maybe Pam could move the items on the other side of the cash register so that she can walk the other way to get to it lol. Cool game!
Thank you!
Damn, this is why working in customer service sucks, making you run around in circles dealing with customers' demands and getting haunted by ghosts. Pretty cool game!
Thanks!!
"I don't get when the spinning will happen- ooh"
very unique premise! took me a bit of time to realize what i actually needed to do with the vending machine and all, but thats mainly because of me not reading the description oops. solid work! the pixel art is very charming
Thank you so much !!
good concept of gameplay, but I found it confusing to locate items. perhaps you could add category sign to each item like as food, drink, or other items. I really like the pixel art graphics… they remind me of the Pokémon games on the GBA. 🙂✨
Thank you!!
Cute game with a funny twist. I found the timer moved a bit too fast and the gameplay was confusing at times. Potential here though!
Thanks!!!!
i like it , pretty cool game , nice lil plot twist lol
Thank you!!
I really like the idea, art and sounds of this game, but due to the collisions, the behavior of the monsters and the refrigerator next to the machine (for some reason it opens instead of the machine) I couldn't fully enjoy the game.
How do I remove the monster? I coundnt progress any further
Hey thanks for trying !
Ok so you need to go back to the vending machine and spin it back clockwise and the darkness and the monster will go away !
I tried but no matter what I do the arrow only turns counterclockwise and because of that I can't go any further
You have to spin your mouse itself clockwise, no clicks
Get the items deliver it fast before darkness takes over and after that you need to go back and rotate your mouse clockwise
Thank that helps but the timeng is tight
I really like the premise of a haunted convenience store! I feel a bit silly, I didn't realise right away that I was supposed to go to the vending machine for the weird items - I thought it meant 'spin' as in 'twist the meaning of something' - so when the first guy came in asking for a skull jar, I gave him a shampoo bottle because it looked kinda skull shaped ^^;; I know you were working with a pre-made asset pack so customisation is kinda tough, but I echo what other comments have said about making the visuals a bit more intuitive, but on the whole this is a really promising game! <3
Thanks you so much!!
Will surely work on guiding player better in my next projects !!
the aesthetic was interesting + i liked the premise!! i was a little confused by the spin making the entire store dark regardless of what time of day it was, and i agree w the below commented that some signs would be nice.
Hey!
Thanks for trying it out
Actually you have to spin it back clockwise before it gets pitch black that was the core SPIN mechanic , i guess implementation wasnt up to mark should have given a tutorial or text stating that 😅
Yeah i should have given signs 👍
Once again thanks for trying it out !!
OH WAIT okay i tried the beginning out again and this makes sense!! even though it might be too late to make build edits you could make a note in the description if the bug fix time isn't over!!
I liked the visuals and the vibe, i had to play it a couple times to understand what to do, even then i couldnt get to more than 2 items. By the time I spin the first time the game was over
I think it needs at least some section posters to know where fruits are, where pans are, sth like that
Hey! Thanks for trying to out
Yeah will keep that in mind for next games .
Btw you have to spin the arrow back to reset the darknes, i should have added guide for that i guess 😅
Instantly welcomed by a chilling music ( Jazz ? ), the animation ( walking down especially ) looks amazingly cute.
Seeing a customer order a "Skull" was really surprising though XD i thought this was some sort of chill store management sim and not a cult game XD
However, please try to make a way for players to know where items are... unless its meant to be part of the game itself, also, please make the interact button the same, going back and forth to the escape key is small but a bit of a chore to me.
in all, its a nice game to relax to. ( thumbs up )
Hey! Thanks for trying it out
My original plan was to have different label for different shelves but i thought that will be too easy since there is a timer going on too , so we have to beat the timer .
Really, i didn't notice the timer at all... I still think you should add it in though, ( the labels ).
Its at the top of the screen
Yeah sure!