Now I know what I will never be able to do in real life ... be a pizza/movie rental manager. I was sooo slow =)
Nice game you have there. Really liked how I was just "in it" right from the start.
The old Windows desktop helped a lot with it. What about making the windows be able to leave the screen area? That way you could peek the information you are given in the background better.
Enjoyed it very much (but I will do it never again =)!