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Indexing problem with my release

A topic by JankFank created 34 days ago Views: 261 Replies: 5
Viewing posts 1 to 4
(2 edits) (+12)

Hello!
I released a game called Opus Morphosis 4 days ago, and I really hoped that I would finally get my game indexed if I promoted it outside the platform. I got some results, but without indexing, my game is almost unreachable for people on the platform.
My trailer performed well and was Top 1 in Release Announcements, but still, it didn't speed up indexing.
I have already written two letters to support@itch.io and still haven't received any answer. (ID 383671)
Is there any way to still appear in "Most Recent" or "Latest Featured" when the game gets indexed, and is there any chance it will happen at all?

I read /docs/creators/getting-indexed. My game is not a scam, spam, or virus. I really put my heart into it.

Link: https://jankfank.itch.io/opus-morphosis

Also, all games on my account haven't been indexed, first game is one year old. I have no clue why. Please help.

(+4)

t's really sad when good games get lost because of things like this. Even if the game gets indexed again, it will be much harder for people to find it through recommendations.

Also, all games on my account haven't been indexed, first game is one year old. I have no clue why.

Are you using VPN to access Itch?

complaining here seems to help some people.

 I do use a VPN. In my location , it's the only way to reach Itch

Moderator(+3)

I’ve let our admins know about your ticket, but as the FAQ points out, it takes a few days. Doubly so as four days ago it was the weekend.

(+2)

Thanks!
I just worry that the game will not be indexed at all, like my previous projects were.