Tried buying the full version through the app downloaded on the Google Play store, but keep getting a transaction cannot be completed notice. Last purchased something just a couple weeks ago, so pretty sure it's not on my end.
Thanks for letting me know! I've had other purchases go through Google Play recently, so the purchase system itself seems to be working, but I'll look into this on my end as well.
It may be an issue with Google Play rejecting the transaction, but I'll see if I can figure out what's happening. Sorry about that!
Just a quick check, youre logging in to the game on your app and then going to the purchase though the app right not going to the store itself?
I can offer more support, though Discord usually, ill put the link below, but if you're okay with slower replies while I check into it, we can keep it here.
So far, I can't replicate it or see any obvious issue since other people have managed it. I asked Google's AI on their dashboard, "transaction cannot be completed notice" This part makes me think the issue was something with Google, as the app itself doesn't process any payments; it just waits for Google to say yes or no.
From googles AI:
Most Likely Causes & Fixes
- App-Specific In-App Purchase Glitch
- Why it happens: Sometimes the interface between the app's build and Google's billing library gets stuck in a bad session state.
- Fix: Force close the app, clear its cache, or completely uninstall and reinstall the app, then try the purchase again.
- Google Play Store Cache Corruption
- Why it happens: The Play Store app caches old billing tokens or session data that can block new transactions.
- Fix: Go to your phone's Settings > Apps > Google Play Store > Storage & Cache, tap Clear Cache, and then restart your device.
- Automated Risk/Security Flag (Google Pay Profile)
- Why it happens: Google’s automated anti-fraud system occasionally flags digital or in-app purchases out of an abundance of caution, even for legitimate users with working cards.
- Fix: Log into
- <a href="https://pay.google.com/" _ngcontent-ng-c1744321873="" target="_blank" rel="noopener" externallink="" _nghost-ng-c4162302978="" jslog="197247;track:generic_click,impression,attention;BardVeMetadataKey:[[" r_5bd737d65a23fe7d","c_5772a52e5f040f64",null,"rc_9389f46cbd9a2441",null,null,"en",null,1,null,null,1,0]]"="" class="ng-star-inserted" data-hveid="0" decode-data-ved="1" data-ved="0CAAQ_4QMahcKEwjW8_ijxquWAxUAAAAAHQAAAAAQIA">pay.google.com</a> to check if there are any alerts, unverified addresses, or requests to confirm your identity/re-enter security codes.
- Payment Token Desync
- Why it happens: The saved payment method needs a quick refresh with Google's servers.
- Fix: Go to the Play Store, tap your profile icon > Payments & subscriptions > Payment methods > More payment settings, remove the payment method, and add it back.