Skip to main content

Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
TagsGame Engines

Project Not Appearing in Search/Browse – Support Ticket #394595

A topic by HAJI_Creative created 74 days ago Views: 168 Replies: 2
Viewing posts 1 to 3
(+1)

Hello,

I’m having an indexing issue with my first paid asset on itch.io.

I published Cozy Lo-Fi Game Music Pack on August 11, 2026, but the project still does not appear in Search or Browse, even when searching for the exact title.

Project: https://haji-creative.itch.io/cozy-lo-fi-game-music-pack

The project is public and includes a cover image, downloadable files, pricing, and relevant tags. The page itself is accessible normally through the direct URL.

I have already contacted itch.io Support regarding this issue, but I haven’t received a response yet.

Support Ticket: #394595

I understand that first paid projects may require an indexing/moderation review. Could someone please check whether my project is currently awaiting review or if there is anything I need to change?

Thank you for your help!

Moderator

I’ve let our admins know about your ticket, but please see the unofficial FAQ pinned at the top of this category where it says that two weeks isn’t unusual.

Update – September 1

Hi, thank you again for forwarding my ticket to the admins.

It has now been three weeks since I published my asset pack on August 11, but unfortunately, it still does not appear in Search or Browse, even when I search for the exact project title.

Project: https://haji-creative.itch.io/cozy-lo-fi-game-music-pack

Support Ticket: #394595

I understand that manual reviews can take some time, but since it has now been about three weeks, I wanted to provide an update and check whether my project is still awaiting review or if there is anything I need to do on my end.

Thank you again for your help!

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.