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Jam is not indexed (support ticket #402105)

A topic by Alex Coldfire created 18 days ago Views: 221 Replies: 6
Viewing posts 1 to 6

Hi!

I've created my first jam some time ago:

/jam/vocaloid-music-jam

but it's not appearing in search, nor in my hosted jams or the jam calendar, even though people can join it.

Could you please help with indexing so that my jam can be visible on the jam listing pages and in the search?

I've already contacted support, but haven't received a response yet.

Thank you in advance!

Moderator(+1)

I’ve let our admins know about your ticket, but jams aren’t guaranteed to show up in the calendar. Please promote it yourself instead of relying on the site.

Sure thing, many thanks! Will be waiting for an answer!

(3 edits)

Hi!

Just wanted to check if everything is on track.

The jam was published 5 days ago, but it still hasn't been indexed. It already has 30+ participants, so I guess it's a pretty fast-growing jam! I'd really appreciate any information or updates regarding the indexation status.

Looking forward to your reply, and thank you in advance!

Hi there!

Still haven't recieved an answer from support after 4 days of waiting :(
The jam has been published almost a week ago but still hasn't been indexed
though it already has 30+ participants, has an original design on the page, all the rules are written, community page is here, etc.

Ticket: #402105

Jam page: /jam/vocaloid-music-jam

Could you help to clarify the situation please? 
If anything needs to be added or edited on the jam's page - I can do it without any problem.

Looking foraward to your answer and thank you in advance! 

Following up the request. Thank you!

(1 edit)

Just a quick update. It's been 14 days without indexing, even though there are 75+ participants and the jam is very active. I haven't heard back from support either. There are only 2 days left until the jam starts, so I guess indexing doesn't really matter anymore :,)

Either way, I'd still be really glad if the jam got indexed. Thank you!