Hello community,

My game "Its raining in the east" was uploaded over 18 days ago, but it still does not appear in search results or browse listings.

https://stephensup.itch.io/its-raining-in-the-east

I have fully read the getting indexed documentation and checked all requirements. The game page is set to Public, has a complete description, cover images, and fully playable content uploaded, so I believe it meets the criteria for indexing.

Here's my ticket: 409819

Has anyone experienced a similar indexing delay recently, or is there anything specific I should double-check on my page?

Thanks for your help!

It also is right now having the cloudflare "not secure" "Connection timed out" error I am seeing on some pages. Two separate issues, but I never notice stuff like this on other sites. My games and stuff are probably still not indexed, despite being up for a long time. I remember the game "Dex" wasn't indexed for years, despite being popular on Steam. But recently it got magically turned on on Itch, despite the fact I was able to find Dex on Itch only by using a search engine. Seems to just be the way it works here.

From the Cloudflare page that results from visiting your site, among some others I checked from the front page and my own:

Host Error:

"If you're the owner of this website:

Please refer to the Error 525 article:
Verify a valid SSL certificate is installed on your origin server. If none exists, install a free Cloudflare Origin CA certificate.
Check Origin Analytics.
Ensure port 443 is open and your origin supports SNI.
Review your server's cipher suites for compatibility with Cloudflare."

I’ve let our admins know about your ticket.

Same issue, and see how the moderator reply to me.

/t/7016659/publishing-game-issue-ticket-406736-felisomnia

Very disrespectful.