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Getting a blank screen when trying to view a game page

A topic by Shitmail39958 created 15 days ago Views: 467 Replies: 5
Viewing posts 1 to 3

There's no clear reason as to why this happens, but some game pages cause my app to just turn blank.

I reinstalled the app, restarted the PC, and even doing a clean wipe of the app, but nothing changes.

Anyone have any idea on how to fix it?
I can't install anything with this happening

Maybe it’s a RAM issue? That’s the only thing I can think of, since I’ve seen browser pages go blank when I run low on memory. I’d open your Task Manager and keep an eye on the percentage of memory used as you’re browsing game pages. (If it doesn’t show a percentage, right-click “Memory”, go to Resource Values > Memory and enable Values.) If it seems to only crash or turn blank when memory usage is high, then it might be an issue of the apps or browser tabs you have open; perhaps look into what apps you have set to automatically startup when turning on the PC. I can’t offer much more advice without knowing more, but I hope this helps solve the issue!

64 gigs, 2 apps open total, checked task manager, nothing

Moderator(+1)

Which OS and itch app version are you using? Could you share a link to one or two game pages that go blank, and check whether those same pages open in your regular browser? That should help narrow down whether it's specific to the app.

Windows, and most recent version of the itch.io app, I also checked with some friends, the links that are broken for me aren't broken for them, so giving it to you is kinda worthless.

All links work in a browser

Moderator (1 edit)

Are you running itch v26.22.0? Also, were you seeing this on v26.20.0, or did it start after updating to v26.22.0?