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As someone who just released a game here, I'd take the novice video every time. Even a rough recording shows me the exact moment someone gets confused, and that's worth more to me than a polished review that just says "it's fun".

The only case where I'd worry is if the video gets something wrong about the game, like calling it broken when it isn't. Even then I'd rather reply in the comments than not have it at all.

Did anyone here actually have a bad review hurt their game?