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Gif's suddenly not animating

A topic by Phantom Cooper created Sep 30, 2025 Views: 13,452 Replies: 110
Viewing posts 41 to 60 of 64 · Next page · Previous page · First page · Last page
(+15)

Hi! It’s been about a month since this issue began (if I’m not mistaken), and for those of us who provide animation products, it’s becoming a significant challenge. I really don’t want to sound insistent, but I was wondering if there’s any official update on the situation. I’d really appreciate it if someone could point me toward any ray of light here.

Thanks for your time and for all the work you’re doing to get this resolved.

(+5)

This not working for me. And haven't heard any updates about this issue.

(+3)

Same, after 2 months

(+3)

Same here, and I see that these are old posts, but I got this today, my pages were animating just fine, but now they do not work.

(+3)

Same! Just ran into this, newly uploaded gifs don't animate.

(+3)

This is a problem for me, too.

Animated gifs work when clicked in some areas and not others.

Main project page: the gif (of trees) plays. https://falsfiction.itch.io/earthquest-tileset/

Devlog: the gifs don’t play. https://falsfiction.itch.io/earthquest-tileset/devlog/1136895/fog-snow-release

(+3)

:( I was hoping this issue is just temp
my game needs gifs! https://maxfragman.itch.io/egg

(+4)

So, it seems this problem still exists? My GIFs aren't loading D:

(+1)

Raw Github link works

(+2)

Did anyone manage to find a solution to the issue? It seems support is completely unresponsive when it comes to this GIF problem. It's been 3 months now, and no updates so far on such a critical issue in the site:(((( 

(+1)

Raw Github links work. Check my game page

thank you for the advice, i've checked your game page but i can't see any Gifs animating apart from the ones in your description, and from what i know description embeded gifs work fine so i'm more concerened about Gifs in the image section that do not work :((( 

(+10)

I think it’s time to start calling this issue out on social media. They don’t seem to respond to support messages about it and they certainly aren’t replying here.

(+7)

it would be nice to get some info on this issue and wether its an intentional change or a bug.

(1 edit) (+5)

I even sent a message on X to @moonscript to see if I could get some information or at least draw attention to the fact that this is a serious issue for a store that sells games and assets, and it really needs to be addressed. But I haven’t received a response.

It’s becoming hard to understand how something so specific and repeatedly mentioned on the forum is being left unattended. It’s also something that impacts both creators and buyers. It makes me think that something might not be working properly at itch.io (payouts have been taking longer than before, too).

I truly hope it’s resolved soon! It honestly feels like my product is sitting in a shop window with broken glass.

(+4)

Description gifs work using Github links. Unfortunately banner images, background images and screenshots can't be uploaded via links, so those we still can't fix.

Hoping for an official reply

(+10)

I don’t know if there’s another solution yet, but I discovered that .gif files work perfectly if you convert them to .apng!

(+1)

Thank you so much for this! Convert my banner to .apng works perfectly, finally be able to see my animated banner again after like what, 3 months!

(+2)

What do you use to convert them to .apng?

(1 edit) (+5)

Use this site to make conversion easy!

Gif to apng: https://ezgif.com/gif-to-apng

Tip: If for any reason your GIF gets corrupted or loses color during conversion to Apng, I recommend converting it to WebP first. So, converting from Gif to WebP, and then from WebP to gif again and then converting to apng file. I know it’s kinda confusing but that worked to me bc my gif. to apng looked weird and i solution it in that way.

Gif to Webp: https://ezgif.com/gif-to-webp

Webp to Gif: https://ezgif.com/webp-to-gif

(+1)

Oh wow it worked! Thank you so so much!!! 😄

Upvote and share this, everyone

(+1)

I tried it, but it only works for banners, right? It’s not a solution for the GIFs you place in your product gallery (usually shown on the side). I just want to make sure the solution doesn’t apply to my case yet, and that I’m not missing something (my banner isn’t animated).

(1 edit) (+3)

They work in the gallery (the screenshots part, right?) but only when u select them in big, not in the little preview, idk if that was possible in the past, but at least for me, it works so fine!

(+3)

Yeah, side screenshots don't animate automatically anymore, unfortunately. You have to click on them. But this works for description, banner and background. 

(+3)

Today I learned the APNG file format exists. Thank you.

(+1)

Thanks so much for pointing this out, it worked for me as well!

Nice! Thanks for the tip :D

(+2)

Until to this day the problem is still existing, uploading gif images into the description does not work.

But there is a workaround and you could ask the ChatGPT to help you with GitHub Repository Link method on how to use it if you a newbie into this kind of stuff.

Copy and paste the image address link from your GitHub into itch.io description SOLVED! so far this is the only temporary solution that works best.

This is the example of the result, copy and paste into your description like this will appeared.


(+2)

Please don't declare the bug solved when it isn't. This is just a workaround. There's still no official solution to this problem, and no official word on why it's happening.

The current workarounds are:

* Use an external host (like Github)
* Convert the gif to apng

(2 edits)

I mean my gif problem get solved with this alternative temporary solution, I did not say itch.io has solved the issue. As I mentioned on my first line, the problem is still there if you add gif in normal way.

Deleted 279 days ago
Deleted 279 days ago
(+1)

Unfortunately GitHub links work only for the description section. APNGs work on banners and background images too. The community hasn't found a solution for screenshots previews yet, as far as I know. We are making progress, though! :)

Deleted 279 days ago
(+1)

No one needs to ask ChatGPT anything. That workaround has been mentioned multiple times on this page.

I thought maybe if someone not familiar with GitHub and first time heard it might find it confusing on how to do it (like myself), so just in case I wanted to share it to those who needed.

(+1)

That’s a good motivation and likely helpful.

It’s just… ChatGPT is stealing from these threads. People here shoukd read what’s here, not go to a chatbot.

(1 edit)

Testing something…

Website banner

(1 edit) (+1)

For the areas of the site that allow markdown, animated gifs can ve hotlinked from anywhere that allows hotlinking with the following syntax.

![Alt text](website.net "a title")

But put in the full web address.

(+6)

It's been.. how many months now? How is this still not fixed? Come on.

(+1)

Has itch.io support responded about this issue? I'm having the same problem.

(+1)

Nothing yet. I've also tried to direct message Leaf on Twitter and not heard anything back. Support hasn't responded in this thread, and I don't think it's been acknowledged anywhere else. Still unclear why this is happening or if it's intentional.

(+1)

I am having the same issue. I had a gif banner on my main page that used to play fine, but no longer works. I have tried reuploading it with no success. I would really like to have a gif banner as it makes my page look snazzy.

(+3)

The problem is still here.

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