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No payment for 18 days, support is not responding

A topic by Suspended Account created Jan 16, 2026 Views: 368 Replies: 8
Viewing posts 1 to 5
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I have three payments pending withdrawal. I successfully confirmed my tax number. Support last wrote that they were checking the tax number and that I should write to them and they would speed up the payment, but I haven't received a response in 18 days.

Ticket numbers:

<strong>#209473</strong>,#209444, 209437

(1 edit) (+1)

Some users waiting for months without payout or any resonse.

Btw...Read the terms. They can terminate yout topic if you bring up this issue and ask for help! I am not kidding.

Good luck.

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Support replied to my email for the first time, saying that once I got my tax number, I should write to them and they would speed up the payment. But they just ignored me 😜

I hope you succeed.
If I may ask you something... Since there are several people who are waiting in vain, please let us know if your request has any results.
Thank You.

They either say they are "speeding up the paymant" or that "it is the payment processors" are blocking the payment. They can speed this up? ...or does it mean that it usualy takes 5months but you can have your money in 4?

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Stripe usually pays companies within 14-30 days, so waiting 5 months is too long. They replied, “Let us know when you’ve done this and we’ll expedite your payout for you at our earliest convenience,” but no one expedited anything.

Moderator

I've let our admins know about your ticket.

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Danke , ich warte

I've been waiting for 18 days and also put in a ticket to support without any response. They usually don't take this long! I hope it's not as bad as when the whole credit card fiasco happened and I waited almost 3 months without getting a payout. I need this payment for a utility bill.

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