Dear Itch.io Support Team,

I am writing to follow up on ticket #372805, which has been open for over a month regarding the quarantine status of my game, "Neon Rush 3D Endless Speed Challenge."

I have ensured that all page content is updated to meet your quality guidelines. Furthermore, the game has been officially reviewed, verified, and is currently live on nine major global distribution platforms and industry databases, including:

• Distribution: Softonic (Validated Developer), Uptodown (Dev Onboard), Apkpure, TapTap, and Gamejolt.
• Databases: IMDb, IGDB, and IndieDB.

Since the game has already passed the verification standards of these platforms, I kindly ask you to expedite the review of my page. Being in quarantine for over a month is severely hindering my ability to manage my community and provide updates to my players.

I’ve let our admins know about your ticket.

Hello, it has been 8 days since I was informed that this ticket was escalated to the admins regarding the quarantine status of my game (Neon Rush 3D Endless Speed Challenge).

Could you please provide an update on the status? My game is fully operational and live on multiple other major distribution platforms (Softonic, Uptodown, Gamejolt, etc.), and being in quarantine for over a month is significantly impacting my ability to serve my community.

I would appreciate it if you could kindly expedite the review or let me know if there is anything specific required from my side to resolve this. Thank you for your assistance.

What about my ticket