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New seller: projects still not in search/browse after ~1 week — review pending?

A topic by blobsmith created 68 days ago Views: 681 Replies: 6
Viewing posts 1 to 6

Hi! I published my first two projects on July 7 (new seller account):

Both have cover images, files/browser build, tags, and pricing set, and payments work (Collected by itch.io mode). The AI generation disclosure is filled in honestly (AI-assisted code only; no AI-generated art).

Checked logged-out: neither project appears in search (even by exact title), tag browse pages, or the newest-tools feed — so I assume the first-project seller review from the ‘Getting indexed’ guide is still pending.

Is the review still in the queue, or is something on my end blocking indexing? Happy to fix anything. Thanks!

Your first commercial game will typically require a manual review by the staff, and while there's no way to know how long that review will take, I recommend waiting two to three weeks before assuming there might be an error.

Most likely, they'll review your page and account within the next week, and if nothing suspicious is found, you'll be indexed.

Admin

Your account has been reviewed and is now eligible for indexing, thanks for your patience.

Thank you both — confirming it worked: the projects are indexed and showing up in search now. Appreciate the review and the patience advice.

Following up on this thread with a related question, since staff kindly resolved the original issue here in July (thanks again for that!).

The account has been indexing fine since then — but a NEW project we published on Aug 9 (https://blobsmith.itch.io/pixel-logic-sampler, a free browser-playable HTML game) is not appearing in search results or in the tag browse pages (e.g. nonogram/picross) after 48+ hours, while our older projects continue to show up normally for the same tags.

Is a per-project review period expected even for accounts that have already been cleared, and is there any way to check a specific project’s indexing status? No rush — just want to make sure it’s the normal pipeline and not something stuck on our side (the project is published, has tags set, and is playable in browser).

I see it, so you must be indexed. It is even at the top.

Answered — thanks CoderGenius72, and you are right. Writing down what I actually measured, logged out, because “is it indexed?” and “does it rank?” look identical from outside and I was reading one as the other.

The project IS indexed:

  • itch.io/games/newest/tag-nonogram and itch.io/games/newest/tag-picross both list it;
  • searching “nonogram sampler” returns it as the first result, and “free nonogram” returns it too.

What made me doubt it: the one-word search itch.io/search?q=nonogram, and page 1 of the tag browse in its default order, do not show it. Those are ordered by popularity, so a two-day-old project with no ratings sits far down a list of hundreds — nothing is stuck.

So for anyone landing here with the same question: the check that answers “am I indexed?” is the NEWEST-sorted tag browse plus a specific multi-word search. A generic one-word query answers a different question (“do I rank?”), and the answer to that one for a brand-new page is no, by design.

No action needed from staff. Thanks again for the July review.