itch.io

NSFW pages that collect money are not eligible for indexing on this time /t/5149036/reindexing-adult-nsfw-content

Thanks, we identified the bug and fixed it. You should be good to use the import tool now. Tell me if you are still having any issues.

Please do not lie on your AI disclosure. You selected "No generative AI was used" but there seems to be pretty clear use of AI on your pages. Your account will be deindexed until you fix your pages and staff reviews your account.

Don't spam your game into jams, and don't lie on your AI disclosure.

It's purely cosmetic, it can be used to communicate to your readers what files are part of the update you're posting. It doesn't have any effect on how files are accessed.

Thanks, glad you like it. We intend to bring enhancements to the regular browse pages soon hopefully. The two systems are built on two separate backends, so it's not trivial to just enable the same UI on the regular browsing pages.

If you understand then why did you downvote my post?

Please don't spam your game into jams

Use the "No AI" tag. An exclusion filter here isn't going to work how you expect because it won't filter pages that haven't completed any kind of AI disclosure. The "No AI" tag filters to pages where the developer has explicitly tagged their page as not having used generative AI.

We sent a follow up message to your ticket about your account. Closing this thread.

Thanks

Okay, I'll take that as admission of collecting money for content you're not authorized to distribute, which is against our terms of service. I've refunded all payments on your account and disabled your account's ability to collect money.

If you want to collect donations for your work, another platform is probably better. itch.io is about selling digital goods, not a general purpose platform for collecting money.

You appear to be blatantly selling other people's intellectual property. All the games on your account are other people's games: https://psp-dev.itch.io/ Do you have the rights to distribute these game files?

For example, it would be really useful to publish multiple builds together (like Linux and Windows at the same time

Can you explain what you mean by this? There's nothing stopping you from doing two pushes at the same time

If you hide that game from your profile then the age warning and content restrictions won't apply to your profile. You can do that from your profile's theme editor.

You may have noticed that as part of our last few seasonal sales we introduced a new way to browse pages on sale: The Sale Explorer. We've been tweaking how the Sale Explorer works to make it a better user experience for end users. This guide is to help developers understand how pages become eligible to show up in the Sale Explorer.

For basic eligibility, your sale must meet the following requirements:

• The sale is published and live right now
• The sale has no "Sale Conditions" like coupon codes or ownership requirements
• Each project page in the sale is indexed individually. If a page in your sale isn't eligible it won't block other eligible items from being indexed. 
  • Free projects show up only if they have paid files that the sale discounts
  • The project page must be indexed in our regular browse pages
  • The project page meets the Limited-time sale criteria outlined below
• A bundle with no discount on the individual games (0% off) shows its games only under the "In bundle" filter

The Sale Explorer index updates in chunks and is heavily cached. If you just published a sale please check back in an hour or so if you want to verify your page is included.

Limited-time sales

itch.io makes it very easy for developers to set up promotions for their pages. We're tweaking our rules for sale indexing eligibility within the sale explorer to focus on promoting content that is truly on sale, and to limit the promotion of pages that are continuously on sale. This includes detecting developers who create back-to-back sales, or developers who continually edit the start and end dates of their sales.

To decide whether a sale is limited-time, we look at:

• Sale history over the last several months, not just the current sale. Changing a sale's dates, ending and reviving it, or replacing it with a new sale doesn't reset that history.
• How long the current run has lasted. Sales separated by only a short break count as one continuous sale.
• How much of the past few months the project has spent discounted.
• Whether a live sale keeps getting moved forward. Pushing a running sale's start and end dates later to make it look new counts against it. Extending the end date doesn't.
• Only real discounts count. Being in a bundle with no discount on the individual games (0% off) doesn't count toward any of this, so leaving a bundle up permanently won't affect your other sales.

If you have any questions, please reply in this thread.

This isn't the place to come asking for a review of your account, please be mindful of the original post. This is not a customer support thread. Thanks!

Please do not post any requests to review your account for indexing eligibility in this thread, support requests should be sent to support or you can post in Questions & Support.

We already do have the concept for verified roles for developers but it is for very specific cases and not something we'll offer to the average dev. Thanks

This thread is not for making requests to review your account, from the original post.

Please do not post any requests to review your account for indexing eligibility in this thread, support requests should be sent to support or you can post in Questions & Support

Thanks

We aren't trying to encourage developers to make unnatural "update" posts to try to game the algorithm. Thanks

This update has no effect on how recently updated and devlogs work. That system has different rules for eligibility .

Thanks for sharing the assets!

it's because you didn't tag the platform on the full version as supporting windows, etc. (The demo has this platform tag)

We made tons of changed to accessing big bundles over the years to make the access much more seamless: /updates/itch-app-bundle-support-launch-args-and-more

Did you run some third-party script to manipulate your account? That's the most common issue we see now, is someone ran a script. If you want we can reset your account for bundle purchases. Just tell me.

Are you talking about your account https://batarex.itch.io/?

You've set all of your pages to restricted, so they aren't eligible for indexing. Please read the getting indexed guide here, it outlines all the indexing requirements: /docs/creators/getting-indexed

Thanks 

Thanks for sharing. We have separate queues for patch processing depending on the size of the build. This falls into the larger queue and we currently have a backlog due to increased builds. We're provisioning a new server to help clear out the queue. Thanks

Thanks for sharing the link. I see that it's an anime game. We get a wide range of reports for explicit anime content. There's definitely a lot of questionable material there, but CSAM content is a very specific case that is handled with extreme priority and I would not consider this example that. In this example, I can see that the image that the person was trying to report is still freely accessible directly on Steam, so Steam appears to not have taken any moderation stance on it either. When someone is offended by a piece of content, they often come up with the most extreme language possible to describe it. That's part of the struggle of processing user reports for fictional or drawn content. As a reminder, any imagery of real humans in sexual situations is explicitly prohibited and will result in an instant ban by our team.

Regardless, we'll review these pages to see if they're in violation of our terms of service.

Hello 5 years later. This is now possible, you can find the setting here: /user/settings/email-notifications

> child pornography content

You keep making this claim as part of your argument but I have no evidence of knowledge of this page, can you please share more information about this? If you were aware of this did you report it as well?

Indexing eligibility comes free with publishing in my mind, assuming the page meets our indexing requirements.

No plans to charge anything for publishing a game, even if it’s refundable.

Making requests to the itch.io api isn’t considered suspicious and it’s very unlikely it had any connection to the restriction on your page.

Since the total volume of stuff queued for review is much smaller now, humans should be able to get to stuff faster so there hopefully should be less delay for those pages that still need review.

Hello everyone! Just wanted to give an update for the indexing issues many have experienced. We know it’s the most frequent pain point new developers have publishing content on itch.io. We’re sorry it’s taken so long to fully address.

Our “needs review” internal flag system was originally designed to be very cautious. We have a series of classifiers and heuristics that run on every published and edited page to see if there’s something about the page that would require a human to review it before it can be eligible for indexing.

We get a lot of scammers and spammers uploading every day. Unfortunately, the way we’ve tuned and maintained the scanner over the years has created a lot of “false positives,” legitimate projects that were stuck waiting for review, and we didn’t have the staff resources to clear out those queues manually.

We’ve spent the past week updating and tweaking our classifier rules substantially, including finding a handful of bugs along the way where pages would unfairly get tagged for review. We’re also changing our philosophy on how games get queued as well. We feel we have better secondary detection mechanisms now for malware, spam, etc. so we’re making our review requirements much less strict.

This is kind of an experiment. We’re hoping opening the floodgates doesn’t lead to a bunch of malicious pages showing up, so we’re keeping a close eye on things and will continue to tweak on a daily basis.

That said, in the past week we’ve released about 215,000 project pages that were previously blocked from being eligible for indexing. That now puts our total number of indexed pages well over 2 million. 🎉 Over the same time period we’ve suspended and banned over 10,000 accounts attempting to distribute malware and spam.

I know the next issue many people have with this system is lack of communication to the developer about their indexing status. I hope to address that soon as well. Once we get a bit more comfortable with the current set of rules, we want to make the specific reasons why a page might not be eligible to be very clear. Unfortunately there will always be a bit of mystery to how the system works, as we have malicious actors every day trying to reverse engineer our systems to figure out how to get their spam and malware to show up in front of real people.

Given the state of the world with AI and LLMs, this type of problem is only going to get harder. Bad actors have access to more resources and more sophisticated systems to circumvent protections. I just wanted to mention this to ask for your patience as we deal with this stuff. Our indexing system is by no means perfect, this is only only step towards trying to make it better. Ever since I created itch.io, it’s always been my goal to ensure that developers can freely publish pages. (Did you know Steam Greenlight was the original motivator?) I know many people discussing the indexing issues online often float around the idea that we should charge for publishing like Steam. We will not be doing this.

Thanks, if you have any feedback feel free to leave it in this thread. Please do not post any requests to review your account for indexing eligibility in this thread, support requests should be sent to support or you can post in Questions & Support.

Okay the fix is deployed

• Disqualified entries in “submitters/contributors only” jams no longer grant the user voting privileges
• Additionally, we changed it so that at ranking time of “submitters/contributors only” jams, every vote is verified that the user who posted it still meets the voting criteria: they have an active game in the jam or they are a host or judge

The docs have also been updated to mention this: /docs/creators/game-jams#jam-customization/ranked-jams

Thanks for bringing this up!

Great question, I’m assuming you’re asking this about jams that use “submitter’s only” voting? I checked the code and I see that we don’t handle it well, the disqualified submitter is still allowed to rate entries, and all their votes are counted. Looking to see if we can patch this easily