Hi everyone,
About 4–5 days ago, I published my game, Felisomnia, on itch.io. However, I still can’t find it in the public catalog, and when someone tries to download the game from its original page, a quarantine warning appears.
I already emailed itch.io support at support@itch.io about the issue, but I haven’t received any response yet. I also sent a follow-up. After reading some discussions online, I saw that opening a thread here might help, or at least help me understand whether I may have done something wrong on my end.
If threads like this are not allowed, I apologize in advance. Unfortunately, I currently have a marketing campaign on hold because of this issue, so I’m hoping to get it resolved as soon as possible.
Thank you in advance to anyone who can provide some help or guidance regarding this.