Cool game. The visuals and atmosphere are amazing. I found it hard to navigate around, and I was a bit confused what I could interact with. 

Do yourself a favor and update your thumbnail, unless that was a very deliberate artistic choice! The game has so much atmosphere and genuinely great visuals that definitely don't need to hide.

I loved the vibe and environment you created especially with the shader over the player camera.
The game felt a bit hard to navigate at times, For starters, I lost the crosshair A LOT. secondly I somehow won, but half the time I wanted to accept an order but couldn't? I'm assuming its because I wasn't able to find the right object to interact with in order to "fulfill" the order. I think maybe some form of indicator on the object I'm supposed to interact with would be nice. Maybe make it glow slightly or have a border around it.

Those are the only things that made it hard for me to fully enjoy the game, but i think it's an interesting concept.  

Side note: How do i know if I should accept or reject an order other than gut feeling? 

Overall a nice game with a great theme incorporation, the only thing at times is that it was confusing/directionless, the dark also made it hard to know what was interactable and the lantern made the crosshair disapear at times which made it a bit frustrating. But overall a nice concept like "papers please" style game where you explore the environment do detect if it is a good task or not. Overall, great job with this one!!!